Terms & Conditions
Welcome to NeuraGen AGI Pvt Ltd. These Terms and Conditions (“Terms”) govern your use of our website and services related to IT infrastructure, including but not limited to consulting, support, deployment, monitoring, and managed services.
By accessing or using our website or services, you agree to be bound by these Terms. If you do not agree, please do not use our services or website.
- Network and server deployment
- IT consulting
- Cloud infrastructure services
- Data backup and recovery
- IT monitoring and management
- You agree to use this website only for lawful purposes.
- You shall not engage in any activity that disrupts or interferes with the website’s functionality or security.
- Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.
- Providing accurate and complete information for service provisioning.
- Ensuring access to required systems or infrastructure for service delivery.
- Timely payment for the services availed.
- All services are billed as per agreed pricing and scope of work.
- Invoices are payable within the timeframe stated (usually 15–30 days unless otherwise agreed).
- Late payments may attract interest or service suspension.
- Any indirect or consequential losses.
- Downtime or delays caused by third-party service providers or client systems.
- Loss of data unless due to gross negligence on our part.
- Non-compliance with these Terms.
- Non-payment of dues.
- Misuse of services or violations of law.
Services
NeuraGen AGI Pvt Ltd provides IT infrastructure solutions, including but not limited to:
Service delivery may be subject to a separate agreement or contract depending on the engagement.
Use of Website
Client Responsibilities
Clients are responsible for:
Payment & Billing
Confidentiality
Both parties agree to maintain confidentiality regarding any proprietary or sensitive information shared during the course of engagement. This includes business data, technical information, and service documentation.
Intellectual Property
All content, materials, and technologies used or provided by NeuraGen AGI Pvt Ltd remain the intellectual property of the company unless expressly transferred by agreement.
Limitation of Liability
NeuraGen AGI Pvt Ltd is not liable for:
Termination
We reserve the right to suspend or terminate services in the event of:
Refunds
Refunds, if applicable, will be governed by our separate Refund Policy.