Our services

IT Support Services

At **Neuragenagi Technologies**, we provide a comprehensive range of **IT Support Services** designed to ensure the continuous smooth operation of your IT infrastructure. Our support services cover everything from cloud solutions and virtualization environments to IT security, helping businesses stay up and running with minimal disruptions.

Cloud Computing Support Services

Cloud environments require constant monitoring and management to ensure optimal performance, security, and availability. Our **Cloud Computing Support Services** are designed to help organizations keep their cloud systems running smoothly while minimizing downtime and mitigating risks.

Our Cloud Computing Support Services Include:

• Cloud Infrastructure Monitoring: We continuously monitor the health and performance of your cloud infrastructure, including servers, storage, and applications, to detect and resolve potential issues before they impact your business.
• Cloud Resource Optimization: We analyze cloud resource usage and optimize it for cost-efficiency, ensuring you are not overpaying for unused resources.
• Backup & Disaster Recovery Support: Our support team ensures that your cloud backups are functioning correctly and disaster recovery procedures are up-to-date, ensuring data integrity and business continuity in case of a failure.
• Security & Compliance Management: We help manage security protocols and compliance standards to safeguard your cloud data and applications against cyber threats and regulatory violations.
• Cloud Performance Tuning: We identify performance bottlenecks and implement strategies to optimize cloud performance and enhance user experience.
• Cloud Troubleshooting: Our experts quickly diagnose and resolve any cloud-related issues, minimizing downtime and disruptions to your operations.

Virtualization Support Services

Virtualization solutions require ongoing support to ensure they are performing at peak efficiency. Our **Virtualization Support Services** help businesses maintain virtualized environments, ensuring that virtual machines (VMs), virtual desktops, and other virtual resources are properly managed and optimized.

Our Virtualization Support Services Include:

• Virtual Machine Monitoring & Management: We proactively monitor and manage your virtual machines, ensuring that they perform efficiently and scale according to your needs.
• Hypervisor & Virtualization Platform Support: We provide full support for platforms like VMware, Hyper-V, and KVM, assisting with installation, upgrades, and troubleshooting.
• Resource Allocation & Load Balancing: We manage virtual resources and ensure that workloads are balanced effectively, optimizing the use of CPU, RAM, and storage.
• Virtual Desktop Infrastructure (VDI) Support: Our team provides end-to-end support for VDI environments, including deployment, management, troubleshooting, and performance optimization.
• Backup & Disaster Recovery Support for Virtualized Environments: We implement and manage backup and recovery solutions specifically for virtualized environments, ensuring rapid recovery in the event of system failure.
• Virtualization Troubleshooting: We offer expert troubleshooting for any virtualization issues, ensuring that your virtualized infrastructure runs smoothly and efficiently.

IT Security Support Services

Ensuring the security of your IT infrastructure is critical in today's rapidly changing cyber threat landscape. Our **IT Security Support Services** provide ongoing management, monitoring, and support to safeguard your network, endpoints, and data from potential security breaches and attacks.

Our IT Security Support Services Include:

• Network Security Monitoring: We provide continuous monitoring of your network to detect and mitigate potential security threats, such as malware, unauthorized access, and network intrusions.
• Endpoint Security Management: Our team ensures that all your endpoints, including laptops, desktops, mobile devices, and servers, are secured and protected against viruses, ransomware, and other cyber threats.
• Firewall & Intrusion Prevention System (IPS) Support: We manage and optimize your firewalls and IPS systems to ensure that your network is always protected from external threats.
• Security Patch Management: We ensure that your systems are regularly updated with the latest security patches to prevent vulnerabilities from being exploited.
• Incident Response & Investigation: In case of a security breach, our team provides incident response services to quickly identify, contain, and resolve the issue, minimizing the impact on your business.
• Compliance & Risk Management: We provide support to ensure that your security measures comply with industry regulations, including GDPR, HIPAA, PCI-DSS, and more, and help manage any associated risks.
• Security Audits & Vulnerability Assessments: We conduct regular security audits and vulnerability assessments to identify and address any potential weaknesses in your IT infrastructure.

Why Choose Neuragenagi Technologies for IT Support Services?

• Proactive Monitoring: Our team provides 24/7 proactive monitoring of your IT systems to detect and resolve issues before they affect your business.
• Expert Support: We have a team of certified experts who are well-versed in supporting a wide range of IT solutions, from cloud computing to IT security and virtualization.
• Customized Solutions: Our support services are tailored to meet the unique needs of your business, ensuring that you receive the most effective and efficient solutions.
• Rapid Response Times: We understand that downtime can be costly, which is why we offer quick response times to address any IT issues and minimize disruptions.
• Comprehensive IT Support: We provide end-to-end support for all aspects of your IT infrastructure, ensuring that every component is functioning optimally and securely.

For reliable, proactive, and comprehensive **IT Support Services**, **Neuragenagi Technologies** is your trusted partner. Contact us today to learn how we can help optimize, secure, and maintain your IT infrastructure for long-term success.